Reach everyone in seconds, on every channel.

Mass Notifications

Reach everyone in seconds, on every channel.

Send one alert and PushPulse delivers it to phones, tablets, desktops, email, SMS, voice, Slack, and Microsoft Teams at the same time. Then see who received it, who acknowledged, and who is safe.

One send. Every channel. A clear record.

A mass notification system has to answer two questions: did the alert reach your people, and are they safe? PushPulse sends the first alert in under one second from the moment the button is pressed, then tracks delivery and acknowledgement for every recipient on every channel.

Choosing the delivery channels for an alert in PushPulse Console
A lockdown alert in PushPulse Mobile asking safe or not safe

Alerts that get noticed on every device

One alert goes to PushPulse Mobile, PushPulse Hub tablets, PushPulse Desktop, email, SMS, voice calls, Slack, and Microsoft Teams together. A silenced phone or an unread inbox is never the only way your message can arrive.

  • Mobile, tablet, desktop, email, SMS, and voice in one send
  • iOS Critical Alerts sound through silent and Do Not Disturb
  • Android alerts override the system volume
  • Slack and Microsoft Teams channels as alert destinations
  • First alert sent in under one second
Alert templates with their own icons and colors

The right message to the right people

An emergency is not the time to write from scratch. Start from pre-built templates, including ones made for your industry, or build your own with a custom icon, color, and sound. Send to everyone, or narrow the audience so the alert reaches the people who need to act.

  • Pre-built and custom alert templates
  • Target by location, group, role, or title
  • Filter by check-in status or geofence
  • Automatic translation into 75 languages
  • Trigger templates from integrations and the API
A BOLO alert with a photo on the PushPulse Mobile home screen
A BOLO alert on a phone with an attached photo

Show your team what is happening

A description only goes so far. Attach a photo or video to the alert, such as camera footage or a clip recorded by the person reporting, so responders know who or what to look for. As the situation develops, your team can add notes and more attachments to the active alert.

  • Photos and video attached to any alert
  • Media delivered in the app, email, SMS, tablets, web, and desktop
  • Notes and attachments added to an active alert
  • Updates and new notes posted to Slack and Teams
Safe responses and pending recipients for an active alert
Safe and pending responses to a drill in PushPulse Mobile

Know who is safe, not just who received it

Delivery tells you the message arrived. Acknowledgement tells you a person saw it. Ask a safe or not safe question, or write your own, and recipients can answer from the app, email, or SMS. You see who has responded and who needs follow-up.

  • Safe / not safe polls and custom questions
  • Responses from the app, email, or SMS
  • Delivery and acknowledgement logs per recipient and channel
  • Progress charts and roll-ups of responses
An incident timeline with the alert, a status update and the all-clear

From first alert to all-clear

Post status updates as things change and every recipient gets them on the same channels as the original alert. When it is over, send an all-clear to everyone or close the alert quietly. Updates and the all-clear are written to the incident timeline, so the record builds as you work.

  • Status updates sent to every recipient
  • All-clear sent to recipients or closed silently
  • Auto-clear after a set time
  • Drill mode that clearly marks an alert as a drill
  • Scheduled notifications

Mass notification questions

What is a mass notification system?
A mass notification system sends one message to many people at once over several channels, so an urgent alert does not depend on a single phone call, email, or group text. PushPulse sends each alert to PushPulse Mobile, PushPulse Hub tablets, PushPulse Desktop, email, SMS, voice calls, Slack, and Microsoft Teams, and tracks who received and acknowledged it.
On iPhone, PushPulse uses Critical Alerts, which sound even when the phone is silenced or in Do Not Disturb. On Android, PushPulse alerts override the system volume.
We consistently measure under one second from the moment the button is pressed to the first alert being sent. Arrival on each device then depends on the channel and the recipient’s network or carrier.
Yes. Recipients can acknowledge an alert and answer poll questions, such as safe or not safe, from the app, email, or SMS. Voice calls, Slack, and Microsoft Teams deliver the alert but do not collect responses.
Yes. PushPulse automatically translates alert text and supports 75 languages.
Yes. Drill mode lets an admin clearly mark an alert as a drill, so recipients know it is practice and not a real emergency.
Text messages and voice calls are usage-based and billed through credit packs sized to how much your team sends.

See how it all connects

Feature

Incident Management

Coordinate the response and capture the full timeline once your alert goes out.

Learn more
Use case

Emergency Response

See how mass notifications anchor a full emergency response, from first signal to all-clear.

Learn more
Industry

Churches & Houses of Worship

How volunteer safety teams use mass notifications every Sunday.

Learn more

See PushPulse in action

Upgrading your safety and operations strategy is easier than you think. Get a personalized walkthrough from our team.