A silent way to call for help at the counter.

Retail

A silent way to call for help at the counter.

When a customer turns threatening, an associate needs help without making it worse. PushPulse gives store teams a silent response button, gives loss prevention a fast way to warn every store, and keeps the record.

Store safety on the devices you already manage.

A silent response button lets a retail employee request immediate help from a security officer, manager, or supervisor without alerting the person in front of them. PushPulse runs on employer-provided devices, Bluetooth buttons, and the computer at the service desk.

PushPulse Bluetooth panic buttons

Silent help from the register

An associate presses a Bluetooth panic button at the register, uses an employer-provided phone, or presses a keyboard shortcut in PushPulse Desktop. The silent alert tells security, a manager, or a supervisor who needs help and where.

A BOLO alert with a photo on the PushPulse Mobile home screen
A BOLO alert on a phone with an attached photo

A BOLO in every store before the crew arrives

Loss prevention sends an alert with a photo to the stores it concerns, chosen by location. The standing version goes in the Document Library, where each store team can open it.

The history of past alerts across locations

See incidents across your stores

PushPulse Console shows active alerts on the map and keeps a searchable history of incidents by location, each with a timeline that exports to PDF.

Exporting an incident as a PDF report

The records safety laws ask for

Publish your violence prevention policy in the Document Library with a notice when it changes, log incidents and training with forms, and export them to CSV or PDF. For New York and California, see what each law asks for on our compliance page.

PushPulse connected to your teams and systems

Fits how enterprise retail manages devices

For enterprise customers, PushPulse supports single sign-on, SCIM user provisioning, and mobile device management, so it rolls out the way your other store apps do.

For the store and the district

What each role gets from the same system.

Know the moment an associate needs you.

A silent alert reaches your phone or the back office computer with who sent it and where, and you acknowledge so the team knows you are coming.

Retail safety questions

What is a silent response button?
A silent response button lets a retail employee request immediate help from a security officer, manager, or supervisor without alerting the person in front of them.
PushPulse runs on employer-provided phones, Bluetooth panic buttons, and PushPulse Desktop, with or without a USB or Bluetooth button.
No software can do that on its own. PushPulse provides the silent alerting, policy sharing, and record keeping that these laws call for. Confirm your obligations with counsel.
Yes. Alerts can be sent by location and can carry photos and video.
Yes. Single sign-on, SCIM user provisioning, and MDM support are available for enterprise customers.

See PushPulse in action

Upgrading your safety and operations strategy is easier than you think. Get a personalized walkthrough from our team.