Critical Communication, Safety and Security Glossary
Check out PushPulseʼs glossary of terms relating to critical communication strategy and safety and security operations. Understand what these important terms mean and how they relate to one another.
Accountability / Muster
The process of physically confirming the location and safety of every person assigned to a site after an evacuation or emergency, typically at a designated assembly point.
Learn Morearrow_forwardActive Shooter / Active Threat
A situation in which one or more individuals are actively attempting to kill people in a populated area, generally requiring immediate law-enforcement response and pre-trained civilian survival actions.
Learn Morearrow_forwardActivity Log
A chronological, time-stamped record of operational actions, observations, and events captured by personnel during a shift, patrol, or assignment.
Learn Morearrow_forwardAdvance (Security Operation Type)
Pre-arrival security planning and site survey conducted before a principal, executive, or VIP arrives at a venue, covering routes, ingress/egress, medical resources, and contingency plans.
Learn Morearrow_forwardAdvance Work
The reconnaissance and planning performed by a protection team before a principal arrives at a location, identifying routes, vulnerabilities, medical resources, and contingency plans.
Learn Morearrow_forwardAfter-Action Report (AAR)
A structured post-incident or post-exercise document recording what happened, what went well, what didn't, and which corrective actions are required to improve future performance.
Learn Morearrow_forwardAI Assistant
An embedded artificial-intelligence feature that helps users draft notifications, summarize incidents, search documents, and complete workflows using natural-language prompts.
Learn Morearrow_forwardALICE Training
A multi-option civilian active-shooter response program, Alert, Lockdown, Inform, Counter, Evacuate, that trains participants to make proactive decisions during a violent intruder event.
Learn Morearrow_forwardAll-Hazards Approach
A planning philosophy that prepares an organization to manage the common consequences of any disruptive event, regardless of cause, rather than building separate plans for every threat.
Learn Morearrow_forwardAnonymous Tip Inbox
A confidential intake channel where students, employees, or community members can submit safety concerns without identifying themselves, routed to a designated team for triage and follow-up.
Learn Morearrow_forwardAPI (Application Programming Interface)
A defined set of endpoints that lets external systems send and retrieve data from a platform, enabling integration with HR systems, access control, ChMS platforms, and other tools.
Learn Morearrow_forwardApps (Mobile, Tablet & Desktop)
Native mobile, tablet, and desktop applications that deliver alerting, panic activation, push-to-talk, check-ins, and incident tools to users wherever they are.
Learn Morearrow_forwardAudit Trail
A chronological record or log of activities, changes, or events within a system or organization for accountability and traceability purposes.
Learn Morearrow_forwardAuto Dialer
An automated system that dials a list of phone numbers and delivers a pre-recorded message when the call is answered.
Learn Morearrow_forwardAutomated Call Tree
A hierarchical system that automatically contacts a list of individuals in a specific order to relay information or gather responses during an emergency or critical event.
Learn Morearrow_forwardAutomated Notifications
Automatically generated alerts or messages delivered through various communication channels to provide timely information or updates.
Learn Morearrow_forwardAutomated Phone Call System
A system that automatically places phone calls to deliver messages or gather information without the need for manual dialing.
Learn Morearrow_forwardAutomated Phone Tree
A system that automatically contacts a list of individuals in a predetermined sequence by phone to deliver a message or gather responses.
Learn Morearrow_forwardAutomated Text Messaging
A system that automatically sends pre-written text messages to a list of recipients for efficient and timely communication.
Learn Morearrow_forwardAWOL / Elopement (Residential)
In residential treatment and behavioral-health settings, the unauthorized departure of a client or resident from the facility, requiring immediate, documented response to ensure safety.
Learn Morearrow_forwardBackground Check Integration
A system connection to a Consumer Reporting Agency (such as Checkr) that enables FCRA-compliant criminal, identity, and registry screening of staff, volunteers, and contractors from within the safety platform.
Learn Morearrow_forwardBehavioral Incident
A documented event in a care or treatment setting involving a client's behavior, such as aggression, self-harm, or crisis, requiring staff response and structured reporting.
Learn Morearrow_forwardBehavioral Threat Assessment (BTAM)
A multidisciplinary, fact-based process used to identify, assess, and manage individuals whose behavior raises concerns about potential targeted violence, pairing risk evaluation with supportive intervention.
Learn Morearrow_forwardBOLO (Be On the Lookout)
A short alert distributed to staff or security personnel describing a person, vehicle, or item of interest that should be watched for and reported, used in law enforcement, private security, and school safety.
Learn Morearrow_forwardBusiness Associate Agreement (BAA)
A HIPAA-required contract between a covered entity and a vendor that handles protected health information, defining each party's responsibilities for safeguarding that data.
Learn Morearrow_forwardBusiness Continuity
The capability of an organization to continue delivering essential functions during and after a disruption, supported by planning, communication, and recovery procedures.
Learn Morearrow_forwardCheck-In
A user-initiated confirmation of presence, safety, or status at a specific location or time, used to support attendance, headcount, and accountability during routine operations and emergencies.
Learn Morearrow_forwardChild-to-Staff Ratio
The maximum number of children that may be supervised by one staff member, set by state licensing regulations for daycares and early-childhood programs to ensure adequate supervision and safety.
Learn Morearrow_forwardChMS Integration
A connection between a critical-communications platform and a Church Management System (such as Rock RMS or Planning Center) that syncs membership, groups, and contact data so notifications reach the correct congregants.
Learn Morearrow_forwardChurch Messaging Service
A communication service specifically designed for churches and religious organizations to deliver messages and announcements to their congregation.
Learn Morearrow_forwardChurch Safety Team
A group of trained volunteers or staff at a house of worship responsible for the security, medical response, and emergency preparedness of the congregation during services and events.
Learn Morearrow_forwardClery Act
A federal law requiring colleges and universities that receive federal funding to disclose campus crime statistics and issue timely warnings and emergency notifications about threats to safety.
Learn Morearrow_forwardCMS Emergency Preparedness Rule
A federal regulation requiring Medicare- and Medicaid-participating healthcare providers to maintain an emergency preparedness program covering risk assessment, policies, communication plans, and training and testing.
Learn Morearrow_forwardComms / In-App Chat
A messaging feature embedded inside an app that lets users send text, media, and structured information within a controlled, audited workspace rather than over consumer messaging apps.
Learn Morearrow_forwardCompliance Management
The process of ensuring adherence to laws, regulations, policies, and industry standards within an organization.
Learn Morearrow_forwardContact Management
The organization, storage, and management of contact information for efficient and effective communication.
Learn Morearrow_forwardCorrective and Preventive Actions (CAPA)
Systematic processes and measures taken to address and prevent issues or non-conformities within an organization.
Learn Morearrow_forwardCrisis Communication Plan
A pre-established strategy outlining how an organization will communicate during a crisis or emergency to protect and inform stakeholders.
Learn Morearrow_forwardCrisis Management
The process of preparing for, responding to, and recovering from a crisis or emergency situation to minimize damage and ensure organizational resilience.
Learn Morearrow_forwardCritical Communications
The process of delivering important and time-sensitive information to the right individuals or groups during emergency situations or critical events.
Learn Morearrow_forwardCritical Event Management
The systematic approach to identifying, assessing, and responding to critical events or incidents that may impact the safety, security, or operations of an organization.
Learn Morearrow_forwardCritical Incident Communication Plan
A predetermined strategy that outlines how an organization will communicate during critical incidents to ensure effective and timely response.
Learn Morearrow_forwardCustom Form
A user-defined data-capture template for activities such as incident reports, daily activity logs, inspections, and check-ins, replacing paper forms with structured digital records.
Learn Morearrow_forwardCustomizable Fields
Data fields within a software system that can be tailored and configured according to specific data requirements or organizational needs.
Learn Morearrow_forwardCustomizable Templates
Pre-designed message formats or layouts that can be customized to fit specific communication needs or branding requirements.
Learn Morearrow_forwardDaily Activity Report (DAR)
A standardized report documenting a security officer's observations, actions, incidents, and patrol activity during a shift, used for client reporting and liability protection.
Learn Morearrow_forwardDetail (Security Operation Type)
A scheduled assignment in which one or more personnel are dedicated to protecting a person, asset, or location for a defined period.
Learn Morearrow_forwardDigital Intercom
A modernized version of the traditional intercom system that utilizes digital technology for improved audio quality, extended features, and integration capabilities.
Learn Morearrow_forwardDigital Signage
Display screens or electronic boards used to deliver visual information, messages, or announcements in public or private spaces.
Learn Morearrow_forwardDisaster Recovery
The process of restoring systems, data, and operations after a disruptive event to resume normal business functions.
Learn Morearrow_forwardDispatch
The function of receiving incident or service requests and assigning the appropriate personnel to respond, tracking their status from assignment through resolution.
Learn Morearrow_forwardDocument Library
A centralized digital repository for storing and distributing critical operational documents such as standard operating procedures, post orders, emergency plans, and training materials.
Learn Morearrow_forwardDrill Management
The scheduling, execution, and after-action documentation of safety drills (lockdown, fire, severe weather, reunification) in one system that captures participation, response times, and outcomes.
Learn Morearrow_forwardDrills & Preparedness
Recurring, scheduled exercises, including lockdown, fire, severe weather, evacuation, and reunification drills, used to train personnel and validate emergency plans.
Learn Morearrow_forwardDuty of Care
An organization's legal and moral obligation to take reasonable steps to protect the health, safety, and wellbeing of its employees, members, students, or visitors.
Learn Morearrow_forwardDynamic Group
A recipient list whose membership is determined automatically by rules such as location, role, schedule, or attributes, so notifications reach the right people without manual list maintenance.
Learn Morearrow_forwardEHS Management
The management of environmental, health, and safety (EHS) risks and compliance within an organization.
Learn Morearrow_forwardElopement
In care settings, the unsafe and unauthorized departure of a resident, patient, or child from a supervised area, posing a serious risk to a vulnerable individual.
Learn Morearrow_forwardEmail Alerts
Automated notifications or messages delivered to individuals or groups through email to convey important information or updates.
Learn Morearrow_forwardEmergency Alerting
The process of quickly and efficiently notifying individuals about an emergency situation or imminent threat to their safety and well-being.
Learn Morearrow_forwardEmergency Notification
A communication sent to individuals to provide important information and instructions during emergency situations.
Learn Morearrow_forwardEmergency Operations Center (EOC)
A centralized location where leadership and support staff coordinate strategic decisions, resource allocation, and information sharing during an incident, separate from on-scene tactical operations.
Learn Morearrow_forwardEmergency Operations Plan (EOP)
A formal document describing how an organization will prepare for, respond to, and recover from emergencies, including roles, procedures, communication protocols, and hazard-specific annexes.
Learn Morearrow_forwardEmployee Safety
The protection of employees from workplace hazards and the implementation of measures to ensure their well-being and security.
Learn Morearrow_forwardEvacuate
A directive that moves people from one location to a safer location, inside or outside the building, often paired with a specific destination.
Learn Morearrow_forwardEvacuation & Reunification
The combined process of moving people away from a hazard area and then accountably returning them to families or guardians, often coordinated across multiple sites.
Learn Morearrow_forwardEvent (Security Operation Type)
A discrete scheduled gathering, such as a worship service, school assembly, or corporate function, that requires coordinated safety, security, and communication coverage.
Learn Morearrow_forwardExecutive Protection (EP)
Specialized security services dedicated to safeguarding high-profile individuals, executives, public figures, or VIPs from threats, harassment, and harm across their daily activities and travel.
Learn Morearrow_forwardFall Detection
Technology that automatically detects when a person has fallen and triggers an alert to caregivers or emergency responders, widely used in senior living and lone-worker safety.
Learn Morearrow_forwardFCRA (Fair Credit Reporting Act)
A U.S. law regulating how consumer information, including background-check reports, is collected and used, requiring disclosure, consent, and adverse-action procedures for employment screening.
Learn Morearrow_forwardFERPA
The Family Educational Rights and Privacy Act, a federal law protecting the privacy of student education records and governing how schools handle and disclose that information.
Learn Morearrow_forwardFull-Scale Exercise
An operations-based exercise that simulates an actual incident as closely as possible, including field response, communications, resource deployment, and inter-agency coordination.
Learn Morearrow_forwardGeofencing
Using GPS or RF location to draw a virtual boundary around a physical area so that entry, exit, or presence inside it can trigger alerts, check-ins, or workflow actions.
Learn Morearrow_forwardGeolocation
The identification or estimation of the real-world geographic location of an object or individual using technology such as GPS.
Learn Morearrow_forwardGlobal Security Operations Center (GSOC)
A centralized hub that monitors security operations, threats, alarms, and personnel across an organization's facilities, often around the clock, coordinating response and information flow.
Learn Morearrow_forwardGroup Calling & Text Messaging
The ability to send voice calls and text messages to a predefined group of individuals simultaneously for efficient communication.
Learn Morearrow_forwardGuard Tour / Patrol
A monitored patrol in which a security officer visits a series of checkpoints on a route, logging arrival via NFC tags, QR codes, or GPS to verify coverage and timing.
Learn Morearrow_forwardHeadcount / Occupancy Recording
Capturing how many people are present in a defined area or building at a point in time, used for evacuation accountability, fire-code occupancy limits, and post-incident reporting.
Learn Morearrow_forwardHIPAA
The Health Insurance Portability and Accountability Act, a U.S. law setting national standards for protecting the privacy and security of individuals' protected health information (PHI).
Learn Morearrow_forwardHold (SRP Action)
A Standard Response Protocol directive used when hallways or common areas must be cleared so students and staff remain in their current room until an all-clear is issued.
Learn Morearrow_forwardHouses of Worship Security Guide
A reference framework of best practices for assessing risk, hardening facilities, training volunteers, and planning emergency response specifically for churches, synagogues, mosques, and temples.
Learn Morearrow_forwardIncident Action Plan (IAP)
A written or briefed plan, developed within ICS, that documents incident objectives, strategies, tactics, and assignments for a defined operational period.
Learn Morearrow_forwardIncident Command System (ICS)
A standardized on-scene management structure within NIMS that organizes personnel, facilities, equipment, and communications into a common hierarchy so multi-agency responses operate under unified command.
Learn Morearrow_forwardIncident Management
The systematic approach to identify, respond to, and mitigate incidents or disruptions to minimize their impact on an organization.
Learn Morearrow_forwardIntel Module / Threat-Awareness Feed
A proactive intelligence capability that aggregates external threat signals, anonymous tips, and risk indicators so safety teams can identify and act on emerging threats before they become incidents.
Learn Morearrow_forwardIntercom
A communication system that allows for real-time, two-way voice communication between individuals in different areas or rooms of a building or facility.
Learn Morearrow_forwardInternal Communications
The exchange of information, messages, and updates within an organization to facilitate collaboration, coordination, and alignment.
Learn Morearrow_forwardK-12 Threat Assessment
A structured, multidisciplinary process used in schools to evaluate and manage students who exhibit concerning behaviors that may indicate a risk of violence, emphasizing intervention and support.
Learn Morearrow_forwardLand Mobile Radio (LMR)
A wireless communication system using dedicated radio frequencies and infrastructure such as towers and repeaters to provide short-range two-way voice for public safety, security, and industrial users.
Learn Morearrow_forwardLife Safety
The discipline focused on protecting human life from fire and related hazards through building systems, egress planning, alarms, and emergency procedures, often governed by NFPA codes.
Learn Morearrow_forwardLive View
A real-time operational dashboard that aggregates active incidents, user locations, check-ins, and resource status into a single view for situational awareness during an event.
Learn Morearrow_forwardLocation Tracking
The continuous or on-demand capture of a user's geographic position through a mobile app or device, used to support check-ins, lone worker safety, and incident response coordination.
Learn Morearrow_forwardLockdown (SRP Action)
A directive used during an active interior threat in which doors are locked, lights are turned out, and occupants remain silent and out of sight until law enforcement clears the area.
Learn Morearrow_forwardLone Worker
An employee who works in isolation or without close colleague contact, facing elevated risk and requiring specific safety measures such as check-in timers, panic alerts, and location sharing.
Learn Morearrow_forwardLone Worker Check-In Timer
An automated safety feature that prompts an isolated employee to confirm their wellbeing at set intervals and escalates an alert to supervisors if the check-in is missed.
Learn Morearrow_forwardMandated Reporter
A person legally required by their profession, such as teachers, clergy, childcare workers, and healthcare staff, to report suspected child abuse or neglect to authorities.
Learn Morearrow_forwardMass Notification
The simultaneous distribution of critical information to a large number of individuals or groups across different communication channels.
Learn Morearrow_forwardMass Text Messaging
The ability to send text messages to a large group of recipients simultaneously for efficient and widespread communication.
Learn Morearrow_forwardMedical Emergency Response
The coordinated set of actions used to identify, communicate, and treat a sudden medical event, including cardiac arrest, severe bleeding, or overdose, until emergency medical services arrive.
Learn Morearrow_forwardMissing Resident Protocol
A predefined emergency procedure activated when a resident in a care facility cannot be located, coordinating staff search, family notification, and law-enforcement involvement.
Learn Morearrow_forwardMitigation
The phase of emergency management focused on actions taken to reduce or eliminate the long-term risk and impact of hazards before an incident occurs.
Learn Morearrow_forwardMotorcade / Secure Transport
The protected movement of a principal between locations using coordinated vehicles, planned routes, and contingency procedures to mitigate risk in transit.
Learn Morearrow_forwardMulti-Channel Communication
The use of multiple communication channels to reach and engage with an audience, ensuring message delivery across various platforms and devices.
Learn Morearrow_forwardMulti-Language Alerts
Alerts or notifications delivered in multiple languages to ensure effective communication with diverse audiences.
Learn Morearrow_forwardNIMS (National Incident Management System)
A FEMA-administered framework giving government, nongovernmental, and private-sector organizations a common nationwide approach to prevent, prepare for, respond to, and recover from incidents of all sizes.
Learn Morearrow_forwardNonprofit Security Grant Program (NSGP)
A FEMA grant program that provides funding to nonprofit organizations, including houses of worship, at high risk of terrorist or extremist attack to support physical security enhancements and preparedness.
Learn Morearrow_forwardNSOPW (National Sex Offender Public Website)
A U.S. Department of Justice resource that aggregates sex-offender registry data from all states, territories, and tribes into a single searchable national database.
Learn Morearrow_forwardNurse Call System
A communication system in healthcare and senior-living facilities that lets patients or residents summon staff for assistance and routes those requests to the appropriate caregivers.
Learn Morearrow_forwardOperation
A planned or active security/safety engagement organized as a named record with assigned personnel, scope, timing, and documentation; PushPulse Operation Types include Detail, Shift, Advance, Transport, Event, Project, and Patrol.
Learn Morearrow_forwardOrganizational Resilience
The ability of an organization to adapt, recover, and thrive in the face of disruptions, challenges, or unexpected events.
Learn Morearrow_forwardOSHA Compliance
Adherence to the regulations and standards set by the Occupational Safety and Health Administration (OSHA) to ensure workplace safety and health.
Learn Morearrow_forwardPanic Button
A physical or digital device that, when activated, triggers an immediate response or alerts authorities during emergency situations.
Learn Morearrow_forwardParent Reunification
The school-specific process of safely and accountably returning students to their parents or guardians after an evacuation, relocation, or crisis, with verified authorization for each release.
Learn Morearrow_forwardPatrol (Security Operation Type)
A roving security activity in which personnel move through a defined route or area to observe, deter, and respond, with checkpoints often logged via NFC, QR, or GPS.
Learn Morearrow_forwardPhone Messaging & Broadcasting
The ability to send messages and broadcasts to individuals or groups through voice calls for efficient communication.
Learn Morearrow_forwardPhysical Security Assessment
An evaluation of physical security measures and vulnerabilities to identify and address potential risks to people, assets, and facilities.
Learn Morearrow_forwardPhysical Security Policy
A set of guidelines and procedures that outline the measures and protocols to ensure the physical security of people, assets, and facilities.
Learn Morearrow_forwardPost Orders
Written instructions that define the specific duties, procedures, and expectations for a security officer assigned to a particular post or site.
Learn Morearrow_forwardPreparedness
The phase of emergency management focused on planning, training, exercising, and equipping organizations so they can respond effectively when an incident occurs.
Learn Morearrow_forwardPrincipal / Protectee
The individual being protected by an executive-protection or close-protection program, around whom all advance work, detail assignments, and contingency planning are organized.
Learn Morearrow_forwardProject (Security Operation Type)
A multi-phase initiative with a defined start, end, and deliverables, used to track non-recurring safety, security, or compliance work such as facility hardening or program rollout.
Learn Morearrow_forwardProtecting Houses of Worship
The implementation of security measures and emergency preparedness strategies to safeguard religious institutions and their congregations.
Learn Morearrow_forwardProtective Detail
The team of security professionals assigned to physically protect a principal, coordinating close protection, advance work, transportation security, and contingency response.
Learn Morearrow_forwardProtective Intelligence
The proactive gathering and analysis of information about potential threats to a principal or organization, enabling preventive action before a threat materializes.
Learn Morearrow_forwardPush Notifications
Short messages or alerts delivered to individuals' mobile devices through mobile applications to provide timely information or updates.
Learn Morearrow_forwardPush-to-Talk (PTT)
A half-duplex voice method that lets users transmit speech instantly to a person or group at the press of a button, originally tied to two-way radios and now delivered as software over cellular and Wi-Fi.
Learn Morearrow_forwardPush-to-Talk over Cellular (PoC)
A push-to-talk service that uses LTE, 5G, or Wi-Fi networks instead of dedicated radio frequencies to deliver instant group voice across virtually unlimited distances.
Learn Morearrow_forwardRadio Replacement
Substituting traditional two-way radios and land mobile radio systems with smartphone- and tablet-based push-to-talk apps that add GPS, multimedia, recording, and broader coverage.
Learn Morearrow_forwardRecovery
The phase of emergency management focused on restoring affected systems, operations, and communities after an incident has stabilized.
Learn Morearrow_forwardResidence Security
The protection of a principal's home or estate through physical measures, monitoring, access control, and on-site personnel coordinated with the broader protection program.
Learn Morearrow_forwardResident Accountability
The process of confirming the presence, location, and safety of every resident in a senior-living or care facility, especially during evacuations, drills, or emergencies.
Learn Morearrow_forwardResident Accountability (Treatment Setting)
The process of continuously confirming the presence, location, and status of clients in a residential treatment program, essential for safety, supervision, and regulatory compliance.
Learn Morearrow_forwardResponse
The phase of emergency management covering immediate actions taken during and shortly after an incident to save lives, protect property, and stabilize the situation.
Learn Morearrow_forwardRestraint and Seclusion Reporting
The mandatory, detailed documentation of any use of physical restraint or seclusion in care, treatment, or educational settings, governed by strict regulatory and reporting requirements.
Learn Morearrow_forwardReunification
The accountable process of returning children, students, or residents to their authorized parents or guardians following an evacuation or emergency, with documented change of custody.
Learn Morearrow_forwardRisk Alerts
Notifications or warnings issued to individuals or organizations to inform them of potential risks or threats.
Learn Morearrow_forwardRisk Intelligence
The process of gathering, analyzing, and interpreting information to identify and assess potential risks and threats to an organization.
Learn Morearrow_forwardRobo Call
An automated phone call that delivers a pre-recorded message to a large number of recipients simultaneously.
Learn Morearrow_forwardRun Hide Fight
An active-shooter survival framework, adopted as DHS and FBI guidance, that instructs individuals to first attempt to flee, then hide if escape is impossible, and as a last resort to disrupt or incapacitate the attacker.
Learn Morearrow_forwardSafe2Tell / State Anonymous Reporting
State-sponsored anonymous reporting programs (such as Colorado's Safe2Tell) that let students and community members confidentially report safety concerns, threats, or signs of harm.
Learn Morearrow_forwardSafety & Security
The combination of measures, protocols, and practices implemented to protect individuals, assets, and information from harm, threats, or risks.
Learn Morearrow_forwardSafety Management
The systematic approach to identify, assess, and mitigate safety hazards and risks within an organization.
Learn Morearrow_forwardSafety Ministry
A formal ministry within a church dedicated to the physical safety and security of the congregation, integrating volunteers, training, and emergency planning into the life of the church.
Learn Morearrow_forwardSchool Safety
The implementation of safety measures and protocols to ensure the well-being and security of students, staff, and visitors within educational institutions.
Learn Morearrow_forwardSecure (SRP Action)
A Standard Response Protocol directive used to safeguard people from an external threat by getting everyone inside and locking outside doors while normal interior activity continues.
Learn Morearrow_forwardSecure Pickup / Authorized Release
A controlled process ensuring children are released only to pre-authorized adults, using identity verification and documented handoff to prevent unauthorized custody.
Learn Morearrow_forwardSelf-Serve Enrollment
An onboarding workflow that lets individuals add themselves to a notification system via a web link, SMS keyword, or QR code rather than being manually loaded by an administrator.
Learn Morearrow_forwardSevere Weather Emergencies
Weather events or conditions that pose a significant threat to safety and may require immediate action or evacuation.
Learn Morearrow_forwardShelter (SRP Action)
A Standard Response Protocol directive used for hazards requiring personal protection in place, such as severe weather, hazardous materials, or earthquakes, paired with the specific safety strategy required.
Learn Morearrow_forwardShelter-in-Place
A protective action directing people to remain inside a building and seal the indoor environment from outdoor hazards such as chemical releases or airborne contaminants.
Learn Morearrow_forwardShift (Security Operation Type)
A recurring period of duty assigned to security or safety personnel covering a defined post, route, or responsibility set.
Learn Morearrow_forwardSMS Messaging
The sending and receiving of text messages to individuals or groups using mobile devices or SMS-enabled systems.
Learn Morearrow_forwardSOC 2 Type II
An independent audit report verifying that a service provider's controls for security, availability, processing integrity, confidentiality, and privacy operated effectively over a sustained period.
Learn Morearrow_forwardSOP (Standard Operating Procedure)
A written, repeatable set of instructions defining how a routine or critical task should be performed to ensure consistency, safety, and compliance.
Learn Morearrow_forwardStandard Response Protocol (SRP)
An all-hazards crisis-response framework from the 'I Love U Guys' Foundation that standardizes five actions, Hold, Secure, Lockdown, Evacuate, and Shelter, for schools, businesses, and first responders.
Learn Morearrow_forwardStandard Reunification Method (SRM)
A standardized process from the 'I Love U Guys' Foundation giving schools and organizations proven procedures for safely reuniting students or attendees with parents or guardians after a crisis or controlled release.
Learn Morearrow_forwardStatic Group
A pre-defined recipient list whose membership is set manually by an administrator and stays fixed until edited, used to message known cohorts like a department, campus, or response team.
Learn Morearrow_forwardStop the Bleed
A bleeding-control training program operated by the American College of Surgeons that teaches civilians to recognize and control life-threatening bleeding using direct pressure, wound packing, and tourniquets.
Learn Morearrow_forwardSurveys & Feedback
The collection of opinions, perceptions, and feedback from individuals to gain insights and assess satisfaction levels.
Learn Morearrow_forwardTabletop Exercise (TTX)
A discussion-based exercise in which key personnel walk through their response to a simulated scenario in a low-stress environment to validate plans, identify gaps, and build team familiarity.
Learn Morearrow_forwardTablets
Wall-mounted or shared tablet devices that serve as safety kiosks, emergency signage, and paired displays for alerting, visitor sign-in, and on-site instructions.
Learn Morearrow_forwardThird-Party Integrations
The seamless connection and integration of external systems or applications with a central software platform to enhance functionality and data exchange.
Learn Morearrow_forwardThreat Assessment Team
A trained, multidisciplinary group, typically including administrators, mental-health professionals, and law enforcement, that systematically evaluates and manages reported threats or concerning behaviors.
Learn Morearrow_forwardTransport (Security Operation Type)
A protected movement of a principal, asset, or resident from one location to another, including motorcade, secure transport, and resident transfer operations.
Learn Morearrow_forwardTwo-Way Communication
The exchange of information between two parties, allowing both parties to send and receive messages or feedback.
Learn Morearrow_forwardUser Management
The administration and control of user accounts and permissions within a software system or platform.
Learn Morearrow_forwardVisitor Management
The process of screening, registering, badging, and tracking visitors entering a facility, often including identity verification and screening against sex-offender or watch-list databases.
Learn Morearrow_forwardVoice Messaging
The delivery of pre-recorded voice messages to individuals or groups for efficient communication and information dissemination.
Learn Morearrow_forwardWall-Mounted Tablet / Safety Kiosk
A fixed touchscreen device at building entrances or staff areas providing one-tap access to alerting, panic activation, visitor sign-in, and emergency communications without a personal device.
Learn Morearrow_forwardWander Management
A set of practices and technologies used in senior living and memory care to monitor and protect residents with cognitive impairment who are at risk of wandering into unsafe areas.
Learn Morearrow_forwardWebhook
An outbound HTTP callback that automatically pushes event data from one system to another in real time when a defined trigger occurs.
Learn Morearrow_forwardWorkflow Management
The coordination and optimization of processes, tasks, and activities within an organization to achieve efficient and streamlined operations.
Learn Morearrow_forwardWorkplace Violence Prevention
A program of policies, training, threat assessment, and response capabilities aimed at preventing and mitigating violence against employees, increasingly mandated by state law.
Learn Morearrow_forwardSee PushPulse in action
Upgrading your emergency response strategy is easier than you think. Get a personalized walkthrough from our team.