PushPulse Comms with paging, talk groups and chat channels
Live in a talk group on a phone, with the team connected

Comms

Talk, page, and chat in one place.

PushPulse Comms gives your team live talk groups, paging to wall tablets, and chat channels in the same app as your alerts. It runs in PushPulse Mobile and in PushPulse Console, the web app, anywhere your team has cellular or Wi-Fi.

Three ways to reach your team.

Team communication in safety work comes in three kinds: talking live, announcing to a room, and putting it in writing. PushPulse Comms has a channel type for each one. Admins set up talk groups, paging zones, and chat channels once, then add people individually or by group.

A talk group with connected team members and the tap to unmute control
A talk group on a phone while a teammate is speaking, with the tap to talk control

Talk groups: live voice for your team

A talk group is a live voice channel, like a radio channel on your phone. Connect, tap to unmute, and everyone connected hears you. Talk groups run over cellular and Wi-Fi, so one group can cover a building, a campus, or several sites without radios or repeaters.

  • Live voice in PushPulse Mobile and PushPulse Console
  • See who is connected to each talk group
  • Keeps working with the phone locked or the app in the background
  • Works with Bluetooth headsets and earbuds
  • No radios or repeaters to buy
A page to the whole building, played on 12 of 12 tablets
An incoming page playing on a PushPulse Hub tablet

Paging: speak to a room, a wing, or every tablet

Paging sends your voice to the PushPulse Hub tablets on the wall. Group rooms into paging zones, such as a kids wing or a single floor, and page one zone or every tablet at once from PushPulse Mobile or PushPulse Console. Each page is saved, and you can see how many tablets played it.

  • Page from PushPulse Mobile or PushPulse Console
  • Paging zones built from rooms, floors, and campuses
  • Page every tablet at once
  • See how many tablets played each page
  • Pages saved with playback
A security team chat channel with a shared photo
A team chat channel on a phone with a shared photo

Chat channels for each team

Not every update needs a voice call. Chat channels give each team, such as security or operations, a place to share information without interrupting a talk group. Send a photo of a person to watch for, a video clip, a file, or a voice message. Reply to a specific message to keep the thread clear, and see who has read it.

  • Team chat channels managed by admins
  • Photos, videos, and files
  • Voice messages
  • Quoted and threaded replies
  • Read receipts and message history
Adding members to a channel by group
Page zones, talk groups and chat channels in PushPulse Mobile

Organized the way your team works

Admins create every paging zone, talk group, and chat channel, so people only see the channels meant for them. Add members one at a time or by group, and put the same person in as many channels as their role needs.

  • Admin-created paging zones, talk groups, and chat channels
  • Add members individually or by group
  • One person can belong to several channels
  • Paging and chat history kept for the record
Responder notes with a photo on an active alert
Responder notes and acknowledgements on a missing child alert

Next to your alerts, in the same app

Comms is for the everyday coordination that keeps a team in step. When something goes wrong, the alert has its own notes, where responders and wall tablets add messages and attachments that stay with that incident. Your team does not have to switch apps between a normal day and an emergency.

  • Same app as mass notifications and panic buttons
  • Alert notes keep incident messages with the incident
  • Tablets can add notes during an active alert

Comms questions

What is PushPulse Comms?
PushPulse Comms is the team communication part of PushPulse. It has three channel types: talk groups for live voice, paging for speaking to wall tablets by zone, and chat channels for written messages, voice messages, photos, videos, and files.
A talk group works like a radio channel: everyone connected hears whoever is speaking. Today you tap to unmute and tap again to mute, instead of holding a button down while you talk.
No. Talk groups and chat run in PushPulse Mobile and in PushPulse Console, the web app, on phones and computers your team already has. Paging plays on tablets running PushPulse.
Comms works anywhere a phone or computer has a cellular or Wi-Fi connection. Talk groups keep working when the phone is locked or the app is in the background.
Pages and chat messages are saved, so you can play back a page or scroll through chat history. Live voice in talk groups is not recorded.
Yes. Talk groups work with Bluetooth headsets and earbuds. Dedicated push-to-talk accessories are not supported.
Yes. Every PushPulse alert has notes, where responders can add messages and attachments about that incident, and wall tablets can add notes too. Talk groups and chat channels stay available at the same time.

See PushPulse in action

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