Coordinate your care team faster when every second matters.
Falls, elopements, medical emergencies, and severe weather events require an immediate, coordinated response. PushPulse gives senior living and skilled nursing teams the communication tools to respond faster, coordinate across every wing and shift, and document every incident for state surveys and compliance review.
Falls & Medical Emergencies
Elopement Response
Severe Weather
State Survey Documentation
The right staff member is moving before the call finishes.
Falls are the most common incident in senior care. Medical events follow closely behind. When either happens, the time between the incident and a trained responder arriving in the room determines the outcome. PushPulse routes a medical or fall alert to your designated responders instantly, with the room location and incident type already attached. No intercom announcement that reaches every resident and family member in earshot. No radio call that gets lost between floors. The right people moving to the right place, coordinated through push-to-talk while they travel, with the incident timeline building automatically from the first alert.
- One-tap activation from any phone or wall-mounted tablet
- Alert routes to designated staff with room and floor location attached
- Push-to-talk coordination for responders en route
- Targeted notification keeps other residents and visitors undisturbed
- Automatic incident timeline from activation to resolution
- Custom incident report forms for falls, injuries, and medical events
When a resident with dementia goes missing, every second the team is not coordinated is a second they are not searching.
Elopement is the highest-stakes incident in memory care. A resident who leaves the facility unsupervised faces serious risk, and the facility faces serious regulatory and legal exposure. When an elopement is suspected, your entire team needs to know immediately: who is missing, last known location, and what they look like. PushPulse alerts every staff member simultaneously with that information, activates push-to-talk coordination across every wing and exit point, and documents every action from the first alert through the resident's safe return. The incident record is complete before the state is notified.
- Instant all-staff alert with resident description and last known location
- Push-to-talk coordination across wings, exits, and outdoor areas
- Real-time check-in as staff confirm their search zones are clear
- Document Library for resident photos and elopement response procedures
- Automatic incident timeline from alert to resolution
- Exportable incident report for state notification and regulatory review
Move residents safely and account for everyone before conditions get worse.
Severe weather events create an immediate coordination challenge in senior care: residents with mobility limitations, multiple wings to shelter, staff spread across the facility, and family members who will expect communication. PushPulse sends a weather alert to every staff member simultaneously with shelter instructions, coordinates the response over push-to-talk, and tracks headcount by wing and floor so administrators know which areas are secured and which need follow-up. For facilities that require partial or full evacuation, Live View provides real-time accountability as residents and staff move to safe areas.
- Instant severe weather alert to all staff with shelter in place instructions
- Push-to-talk coordination across wings during the response
- Live View headcount by wing, floor, and room
- Safe or not-safe poll confirms staff are sheltering
- Status updates keep staff informed as conditions develop
- All-clear notification with automatic incident documentation
When the surveyor arrives, your records are already complete.
State health department surveys and CMS inspections look at your incident records, your emergency drill documentation, and your response protocols. Facilities that cannot produce organized, timestamped documentation face findings that range from citations to conditional licensing. PushPulse builds that documentation automatically. Every incident generates a timestamped timeline and an exportable report. Every drill generates a participation record with response times by wing. When the surveyor asks for your last six months of incident documentation and drill records, you pull it from the dashboard in minutes, not from a binder assembled overnight.
- Automatic incident timeline for every activation
- Custom incident report forms for falls, elopements, and medical events
- Drill participation records with response times by wing
- Exportable reports formatted for state survey and CMS review
- Complete drill history accessible from the admin dashboard
- Drill mode runs the full protocol without activating a real response
Every fall generates a documentation requirement. PushPulse builds that record automatically during the response so your charge nurse is not reconstructing the timeline from memory at the end of a twelve-hour shift.
An elopement that is well-documented and swiftly resolved is a different regulatory conversation than one with no clear response record. PushPulse gives you both the response coordination and the documentation that shows your team acted immediately and correctly.
Knowing which wings are secured and which still need staff before the worst of the storm hits requires real-time visibility across the building. Live View gives you that picture without calling every nurse station.
State surveyors have seen every version of "we have a process." What they respond to is organized, timestamped documentation that proves the process was actually followed. PushPulse gives you that documentation without a separate recordkeeping system.
Managing multiple facilities? One dashboard for every location.
Regional and multi-facility senior living operators face the same incident coordination challenge at every location and a corporate-level need for visibility across all of them. PushPulse Live View gives operations leadership a real-time portfolio view of every facility, active alerts, staff check-in status, and drill compliance records, without calling each building individually.
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